Resume of John Edgar Mihelic (J. Edgar Mihelic)

John Edgar Mihelic
Avers Avenue Chicago, Illinois 60632 jedgar.mihelic (at) gmail.com

OBJECTIVE

Career-track position allowing for utilization of demonstrated communication, customer service, and problem-solving skills demonstrated by years of increasingly responsible and diverse employment.

PROFILE

Motivated, personable professional with diverse educational experience. Demonstrated ability to learn a multitude of different skill sets and apply based on perceived and directed need.
Versatile -- able to maintain calm and composure under pressure. Poised and competent with ability to easily perform multiple tasks quickly and efficiently. Thrive in deadline-driven environments. Excellent consensus-building skills.

SKILLS SUMMARY
• Speaking effectively
• Delegating with respect
• Written correspondence
• Providing appropriate feedback
• General office skills
• Developing rapport
• Gathering information
• Solving problems
• Managing conflict
• Setting and meeting deadlines
• Accepting responsibility
• Project management

PROFESSIONAL EXPERIENCE

Communication: Reports/Presentations/Technology
• Prepare diversified lesson plans tailored to individual classes' aptitudes and abilities
• Author professional correspondence to students, parents and faculty
• Rapidly learn and master varied computer programs; primarily in the Microsoft family of software
• Tailor presentations to technological circumstances, from lecturers to interactive media.
• Communicate difficult concepts at varying levels of discourse to facilitate understanding.
• Research contextual data from various sources of information.

Customer Service/Problem Solving
• Build rapport based on a strong first impression and finding the common ground with clients.
• Determine need through intelligent investigative questioning of the client.
• Provide mediation between clients and colleagues in disagreements.

Detail Mastery & Organization
• Manage all day-to-day operations of both a classroom and a restaurant:
-- Scheduling the shift coverage and class schedule.
-- Maintaining discipline of both employees and students.
-- Finances: inventory, invoicing, ordering, counting money, reconciling store's revenue
-- Responsible and accountable for actions within the hierarchy of the store and school.
-- Trusted to complete tasks while enjoying relative autonomy.


PROFESSIONAL HISTORY


Open Books Chicago–Chicago, IL
Volunteer Work, Current

Esquire Temporary Services –Chicago, IL
Law School Test Proctor, Current

Advantage Chevrolet – Hodgkins, IL
Sales & Leasing Consultant, 2008

Saint Rita of Cascia High School–Chicago, IL
Chemistry Teacher; Assistant Track Coach, 2007-08

Kansas State University English Department -Manhattan, KS
English Instructor; Writing Center Tutor, 2005-07

Whiskey Creek Steakhouse -Manhattan. KS
Line Cook, 2006-07

The Manhattan Mercury -Manhattan, KS
Staff Writer, 2006


Casa D’Amici Italian Restaurant -Morgantown, WV
Cook; Shift Manager, 2002-05

West Virginia University Department of Chemistry -Morgantown, WV
Teaching Assistant, 2001-02

The Daily Athenaeum-Morgantown, WV
Staff Writer, 2003

Quizno’s Subs-Morgantown, WV
Assistant Manager, 2001

Burger King – Clarksburg, WV
Fry Cook, 1997-98

Harrison County Department of Parks and Recreation – Clarksburg, WV
Park Supervisor, 1998

Harrison County Department of Education- Clarksburg WV
Middle School Tutor, 1997



EDUCATION


KANSAS STATE UNIVERSITY-- Manhattan, KS
Graduate Study in English, 2005-2007
• GPA: 3.30


WEST VIRGINIA UNIVERSITY – Morgantown, WV
Bachelor of Arts in English, 2004
• GPA: 3.65; Magna Cum Laude
• Concentration in Creative Writing
• University Honors Scholar